I haven't received (or can't remember) my username or password. Patrick Wallace June 19, 2018 18:22 Updated Follow Please select "Never received your username or password?" on the PTS login page and enter your username or email address. Your username and password will be sent to you. If your email address isn't recognized, please email us at firstname.lastname@example.org. Related articles How do I register a non-SREC or non-PV renewable system? My username and password aren't working. What should I do? I am selling my house. How do I transfer ownership? Can I add additional capacity to my system? How do I change my username or password? Comments 0 comments Article is closed for comments.