FAQs

General Information

• What is the Production Tracking System (PTS)?
• What is NEPOOL GIS?
• What is the difference between Owners, Reporters, and GIS Account Holders?
• Where can I find information on Renewable Thermal and Alternative Energy Certificates?

Getting Started

• What is the SREC II program?
• How do I sign up for SRECs?
• My username and password aren't working. What should I do?
• I haven't received (or can't remember) my username or password.
• How do I register a non-SREC or non-PV renewable system?

Reporting

• How do I report production to PTS?
• Which meter do I report my production from?
• I missed reporting last month. What do I do now?
• I made a mistake entering my reading. How do I fix it?
• Can my production be reported automatically to PTS?