Change Request: GIS Account Holder

Only GIS Account Holders can submit a GIS Account Holder Change Request. Please contact PTS at [e-mail] if you have questions or concerns.

Initiate the Request
Step 1: Press Locate System button in Manage Change Requests page

Step 2: The requester will need to enter the following information to locate the system in which the
change request is for

Step 3: If PTS confirms the provided information matches the data on file, the system will appear in the
grid. The requester can then select the system and press Create to open the GIS Account Holder Change
Request form.

System Capacity Note: There currently exists a glitch in PTS with the system capacity used to locate a system. If the system you are looking for is not found, please have the system owner confirm the system capacity listed in PTS in the grid of the View System Information tab as shown in the image below.

 

Complete the Request

Section 1- New GIS Account Holder contact
There are two (2) options to complete this section

Option 1: Press “Use My Contact Information” to make the Change Request requester’s contact
information the new GIS Account Holder’s contact. Company Name will always default to the
requester’s company name and will not allow edits.
Option 2: Enter a manual contact in the text input fields

Section 2- New Certificate Owner contact
There are two (2) options to complete this section

Option 1: Press “Use My Contact Information” to make the Change Request requester’s contact
information the new Certificate Owner’s contact.
Option 2: Enter a manual contact in the text input fields

Section 3- Change Request Information

Section 4- Upload Attachments

REC Services Agreement is required before submitting the GIS Account Holder Change Request